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Intelligent
Contact Center
Staffed Call Center Representatives integrated with
Fulcrum, the industry leader in mobile data collection
Does your organization struggle to stay on top of your field appointments?
Sequel’s Intelligent Contact Center provides real time visibility into your field resources; creating a more efficient, productive workforce.
Our Intelligent Contact Center automatically creates scheduled customer appointments based on resources available in that area. Reduce windshield time by leveraging Sequel’s powerful location and resource-aware automated contact center.
Provide your customers with modern technology, allowing them to schedule their appointments by simply sending a text message to the Sequel Contact Center.
Call Center Augmentation
Robocalls
SMS Customer Alert Notifications
Call Center Augmentation
